Privacy policy

Privacy Policy – Laminar Performance Ltd

Last updated: 24 January 2026

Laminar Performance Ltd (“Laminar”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, use our services, place an order, or otherwise interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all visitors, customers and users of our website and services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Data Controller – Company Information

For the purposes of data protection law, the Data Controller is:

Laminar Performance Ltd
Registered Address: 4 Dingle Court, Folly Nook Lane, Ranskill, Retford, Notts. DN22 8FB
Company Number: 08813096
VAT Number: 507753972
Email: info@laminarperformance.com

We are not required to appoint a Data Protection Officer under UK GDPR. All data protection enquiries should be sent to the email address above.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Identity & Contact Data

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

Account Data (if applicable)

  • Username and password

  • Account preferences and settings

Transaction & Order Data

  • Products viewed, added to cart, or purchased

  • Order history

  • Returns, exchanges and cancellations

  • Payment status and confirmation

Payment & Financial Data

Payments are processed securely by our payment providers.
We do not store full card numbers or sensitive payment details on our servers.

Technical & Device Data

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Website usage data

Communications Data

  • Emails, messages and enquiries sent to us

  • Customer support correspondence

Marketing & Preferences

  • Marketing preferences

  • Subscription status

3. How We Collect Your Personal Data

We collect personal data from the following sources:

  • Directly from you when you place an order, create an account, contact us, or subscribe to communications

  • Automatically through your use of our website via cookies and similar technologies

  • From our service providers (such as payment processors, delivery companies, analytics providers)

  • From Shopify, our e-commerce platform provider

4. Lawful Bases for Processing

Under UK GDPR, we only process personal data when we have a lawful basis, including:

  • Performance of a contract – to process orders, payments and deliveries

  • Legal obligation – for accounting, tax and regulatory compliance

  • Legitimate interests – to operate, improve and secure our business and website

  • Consent – for marketing communications and non-essential cookies

5. How We Use Your Personal Data

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

6. Marketing Communications

We will only send you marketing communications where:

  • You have given explicit consent, or

  • You are an existing customer and the marketing relates to similar products (soft opt-in)

You may unsubscribe at any time by:

  • Clicking the “unsubscribe” link in our emails, or

  • Contacting us at info@laminarperformance.com

Unsubscribing will not affect transactional or service-related communications.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Provide secure checkout and payment processing

  • Analyse website performance

  • Personalise content and advertising (with consent)

For full details, please refer to our Cookie Policy.

8. How We Share Your Personal Data

We may share your personal data with trusted third parties only where necessary, including:

  • Shopify, our website hosting and e-commerce platform provider

  • Payment processors (e.g. card providers, PayPal, Stripe)

  • Delivery and courier companies

  • IT, hosting and cloud service providers

  • Analytics and marketing service providers

  • Professional advisers (accountants, auditors, legal advisers)

All third parties are required to process your data securely and in accordance with data protection law.

We do not sell your personal data.

9. Relationship with Shopify

Our website is hosted and operated using Shopify.

Shopify processes personal data on our behalf in order to:

  • Host our website

  • Process transactions and payments

  • Provide security and fraud prevention

  • Provide analytics and platform services

In some circumstances, Shopify may act as an independent data controller for its own processing purposes.

Your data may be transferred to Shopify servers located outside the UK.
Shopify relies on approved transfer mechanisms and safeguards.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

10. International Transfers

Your personal data may be transferred and processed outside the United Kingdom.

Where we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • UK adequacy regulations

  • Standard Contractual Clauses

  • Approved data processing agreements

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss, misuse or alteration

  • Disclosure or destruction

However, no system is completely secure. You should avoid sending sensitive information through unsecured channels.

12. Data Retention

We retain personal data only for as long as necessary:

  • Order and transaction records: at least 6 years for tax and legal compliance

  • Account data: while your account remains active

  • Marketing data: until you withdraw consent or unsubscribe

When no longer required, data is securely deleted or anonymised.

13. Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

14. Third-Party Links

Our website may contain links to third-party websites or platforms.
We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

15. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your personal data

  • Restrict processing

  • Object to processing based on legitimate interests or direct marketing

  • Withdraw consent at any time

  • Data portability – request transfer of your data

To exercise your rights, contact:
info@laminarperformance.com

We may need to verify your identity before responding.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

16. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.

18. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Laminar Performance Ltd
Email: info@laminarperformance.com
Address: 4 Dingle Court, Folly Nook Lane, Ranskill, Retford, Notts. DN22 8FB